Get in touch

Questions about your account, a bug, or anything else about the platform itself — we read every email at this address.

Have a question about how a Kampong, a bid, or a bulk offer works? Check Help first — most of what people write in about is answered there.

A problem with a specific order — a supplier who didn’t deliver, a household that didn’t pay? KampongBuy isn’t a party to that contract and can’t resolve or refund it (see our Terms). Message the other side directly from the tender or offer page — that reaches them, not us.